sweat shop free and organic cotton t-shirts UK
Ban T-shirts UK about Ban T-shirts UK contact Ban T-shirts UK help view cart

Some FAQs are below - feel free to email me if you want to ask anything else.
What payment methods are available?
I want one of the shirts from the main Ban T-shirts website, but it is not listed on Ban T-shirts UK, can I get it?
How much is shipping?
My credit card is registered in one country, but I want to ship to another - what do I do?
Where will my t-shirt ship from?
How long will it take for my t-shirt to arrive?
What countries do you ship to?
How are your shirts printed?
What sizes are your T-shirts available in?
How do I wash my shirt?
Can I exchange my shirt if it doesn't fit?
Can I get a refund if I'm not happy with my purchase?
What about privacy issues?

 

What payment methods are available?
Payments are made using PayPal's payment processing facility.
If you want to pay by credit/debit card and you are not signed up to PayPal, you can click to checkout via PayPal and then choose the option to pay without a PayPal account.


How much is shipping?
United Kingdom - Shipping is free.
All European Countries - £2.50 per t-shirt.
USA/Canada - £4.00 per t-shirt.
Rest of the world - £4.75 per t-shirt. (If you live outside Europe it may be cheaper and quicker for you to order our shirts from the main Ban T-shirts website).


I want one of the shirts from the main Ban T-shirts website, but it is not listed on Ban T-shirts UK, can I get it?
Sorry but T-shirts from the Ban T-shirts.com are only available by ordering directly from that website.


My credit card is registered in one country, but I want to ship to another - what do I do?
Send us an email and we should be able to sort it out for you.


Where will my t-shirt ship from?
Your T-shirts are shipped from the West Midlands, UK. Your shirts may occassionally be shipped separately on the rare occassion that we are out of stock of an item you ordered. If this happens we will notify you in advance.


How long will it take for my T-shirt to arrive?
Usually between 2 and 5 days for UK orders. European orders will take a few days longer. For other countries it may take 2 to 4 weeks, but usually less. If you do not live in the UK or Europe it may be cheaper and quicker to order our shirts from the main Ban T-shirts website.


What countries do you ship to?
Pretty much everywhere. If you can pay through PayPal we will ship there.


How are your shirts printed?
All our t-shirts are silk-screen printed. Silk-screen printing is a technique whereby each color is printed separately onto the shirt. We never use iron on transfers.


What sizes are your T-shirts available in?
Click here for a size chart.


How do I wash my shirt?
Wash warm (30C/86F), do not bleach, dry low. Note that most t-shirts can shrink a little after their first wash. DO NOT IRON THE PRINTED AREA! Dry at a LOW temperature. Drying at a high temperature can cause the print to crack.


Can I exchange my shirt if it doesn't fit?
Yes, no problem. Always email us first with the details of your order and we will send you instructions on how to exchange the shirt.


Can I get a refund if I'm not happy with my purchase?
If you want to return your order and get a refund, you may do so within 28 days of receiving it. The t-shirt must obviously be returned unworn and unwashed. Please email us before returning the t-shirt. We do not issue refunds or make exchanges for t-shirts that are on "special offer" at a reduced price. Refund of shipping costs is at our discretion.


What about privacy issues?
All transactions are processed through PayPal. Ban T-shirts does not have access to your credit card information - this is held by PayPal. Information regarding your name and address, transaction ID/receipt number, and order details is held by Ban T-Shirts exclusively for the purpose of processing your order and dealing with any queries that may arise concerning your order. Your details will not be passed on to any third parties for any purpose whatsoever. You will not be added to a mailing list unless you sign up to it separately (the process of signing up to the mailing list is not related in any way to placing an order).